Handtops, UMPC - Desesperate with my OQO

Hi all, this is my first blog at this page, but I am very frustrated with my OQO 01+ Tablet PC.

The system hangs at boot when the Windows XP loads some drivers. The mouse stop and no keyboard.

I need to reinstall the operative system, but I cannot find any external boot option to reinstall. I have tried, external DVDRW, CDs, floppys, USB keys, and PXE boot. All of them works with other PCs, but none boots the OQO.

I have more than 2K€ in a box and cannot use it. I have send twi times the unit to expansys with no results, they send it to me as I send telling there is a software problem no under warranty.

I only need a external boot option. Any sugestion to buy in Spain or Europe?, please I am desesperate.

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Desesperate with my OQO (Tags: oqo boot)

Comments

10/30/06 + MeanSquare

The OQO is capable of booting from an external USB CD or DVD. While it's booting you may need to us the (fn)2 combination to get F2 and thus into the BIOS setup routine to make sure that it's looking for an external CD drive.

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10/31/06 + muzzyto

Yes, but I have tested a least seven externat CD/DVD units with no result. Some model you have that works?

Recent Blog: Desesperate with my OQO

edited: Nov 01 2006 + fil

Your 01+ has a hw issue if you cannot boot it with 7 different types of external CD/DVD drives.

Frst, if Expansys is not helping you, contact OQO directly and reference this forum thread.
Second, write down the model numbers of each of the 7 external CD/DVD drives you tried boot your unit with for OQO's support team.

If anything, this is your issue. Simple.

Loading the OS is straight forward once you can get your 01+ to boot from an external device.

OQO stands behind their product. Expansys su*ks if they cannot help you out because their primary job is to support OQO customers outside of the US. Report them to OQO with your steps to get them to assist you.

BTW, send this forum thread to sales @ expansys .com and see if that gets them to help you out.

Good luck!

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11/02/06 + hishamh

fil said: "OQO stands behind their product. Expansys su*ks if they cannot help you out because their primary job is to support OQO customers outside of the US."

Expansys s***ks period. They do not stand by 'their' products at all. The standard warranty they give is just 30 days from purchase, after that you're on your own. Did I mention their inventory numbers are just a step above a work of fiction?

11/03/06 + Chekote

This may be a stupid question, but have you checked the BIOS to make sure that the CD-Rom is a higher boot priority than your hard drive?

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11/06/06 + jobjob

and try it with an external keyboard

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