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Handtops as consumer electronics.
StoreTags: Handtops
Author: GreatDane on April 04 2007
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People who enjoyed reading this: GadgetFreak, GenM
Due to the enthusiast nature of this forum, and the obviously high level of technical know-how of the individual members, we all sometimes miss the point, just as the industry generally has been missing the point from day one. The success of the Handtop form factor, and its very existence, is dependant not on the size and type of keyboard, or the screen resolution, or the CPU, RAM , HDD, OS, or any other technical detail. Those are simply components. The success of the Handtop form factor is dependant on producing a device or devices that meet the perceived requirements of a whole lot of people at a reasonable cost.

So far, no Handtop computer manufacturer has managed to achieve anything close to this.

The simple reason for this failure is that they are constrained by the limitations of technology, finances, and an understanding of what is really needed to fire the public imagination and come up with a “must have” concept.

Before we have a mass of emotional “it needs a touch type keyboard” type of responses, lets look at this dispassionately. The reason no Handtop has as yet become a consumer item (a fridge or VCR or DVD Player or microwave oven) is that there has never as yet been a computer, far less a Handtop computer, that fits so naturally into our lives that it could be considered to be practically indispensable.

The closest things we have to this type of device that could be compared to Handtop computers are the cell phone and the iPod. Conceptually, they are small, simple to operate (with reference to their core functionality) devices that perform a useful function at a affordable price, and can be kept with us all the time.

So what is it that would be needed to make the Handtop a consumer item? Forget for a moment the hardware and OS, they are simply the means of achieving the goal. What is the conceptual basis of a consumer Handtop?

Obviously, the first factor is size and weight. To be universally successful, the Handtop would need to be small enough an light enough to be carried everywhere, as are cell phones today.

The second major factor must be battery life. The Handtop needs a battery life of at least eight hours on the go.

The third factor must be instant availability. To succeed, the Handtop must be available when needed without a waiting period.

The forth factor would be the interface. The operation must be simple and intuitive and shield the user from the complexities of the computer OS, but at the same time be open ended and infinitely configurable. The input must be simple and fast and easy to use, and the output must be simple and easy to interact with.

The fifth factor must be connectivity. For the Handtop to succeed, it must have universal fast connectivity that does not require user intervention.

The sixth factor needs to be storage. The Handtop must possess sufficient storage in a structured environment.

The seventh factor is performance. For the Handtop to succeed, it must have a reasonable level of performance when used for average tasks.

And the eighth and last major factor, but by no means the least important, is cost. The Handtop must be affordable to the average consumer, as is the cell phone at present.

While the above might at present look like science fiction and in today's technological environment it is as yet not completely achievable, we can probably go a long way towards achieving such a design already, if we are prepared to think outside the box, and leave our current preconceptions behind.

The first preconception that we might have to abandon is the concept of a unitary design. Who says that the Handtop has to be one single unit? The iPod is not, it is a player and separate earphones. Why could the same principle not be applied to the Handtop. Input and output devices separate from the main unit, perhaps even interchangeable with other types depending on situation? Like the bluetooth headset on a cell phone, this concept only seems strange until people start using it.

The second preconception to get rid of is to do with interface. Why view things on a screen limited by the size of the unit. Roll out screens will be here soon, but we already have projectors and monitor glasses. Do we need a keyboard as part of the unit? Could we not use a separate, folding keyboard and never have to take the unit out of a pocket? What about virtual keyboards projected from a watch, or voice input for simpler tasks?

The third concept to abandon is functionality. Why should a Handtop function like a traditional computer? Why not pre-program the most commonly used features to be accessed like on a cell phone, or better still a TV remote? If one wanted the traditional OS interface, it would still be available, but should it be the primary interface, and should it determine functionality, as it does today?

Battery life, availability and performance are related and can not be dealt with separately. Would sacrificing CPU performance not lead to better battery life, which in turn would lead to better availability? What about lots of separate, low powered general purpose micro cores on a CPU that perform individual operations and shut down when not in use?

Storage and communications also go hand in hand. SSD's can provide enough low power consumption storage to make the unit work, but are expensive and prohibit high capacities in a low cost unit. But if one had a small SSD in the unit, remote storage could be used for larger volumes of data, presuming inexpensive, high speed pervasive communications. This could also permit the access to increased computing power where needed by handing off tasks to powerful base stations attached to the Handtop via the communications net.

Price could be dealt with by volume sales, sponsorships from cell phone carriers or providers of communications, and the use of less expensive, standardised components.

The only factor that we do not have an available or potentially available solution for at present is battery life, and that will come.

These are just some ideas on how to approach the problem, and there are probably a great number of better ones out there. But one thing is for sure, we need to approach the problem, as it is real and at present limiting the Handtop to a niche, high price market.

Finally, the above conceptual approach does not do away with the Handtop as it is at present. Just as lightweight laptops have not killed gaming laptops, so this conceptual Handtop would not do away with Handtops as we know them. What it would do is popularize the Handtop concept, and turn the Handtop into a consumer electronic device, ensuring the survival and prospering of the traditional Handtop at the top end of the market for those that need it.

*EDIT - Just a week or so after this blog was written, we have a release from Intel in a similar vein. link
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Comments

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This monomanical concern with your handheld portable unit is perhaps made more understandable by your redefinition of consumer electronics to necessarily exclude desktop computers. That is fine and well, I suppose, and in keeping with the enterprise of freeing at least one hand for other more fascinating activities rather than consuming it with mere typing. Consumer electronics, the market, must certainly call for a consistent feature set under those circumstances, however; perhaps a lubrication dispenser could be built in adjacent to the touchscreen.

In all seriousness, though, comparison of ordinary cellphones, dumbphones if you will, to computers does not particularly compute. Further, artificially narrowing the portables market solely to the newish subcompact and handtops to reduce their evident numbers would be misleading; clearly the trend is to smaller devices as they become feasible, but the trend has not fully eventuated. In short, there is still more spent on partly portable computers than on smartphones, their nearest competitor from this ill-defined backwater of consumer electronics. Many electrically-powered wristwatches are also sold annually, but they too should be considered disanalogous despite their consumption by consumers, their small size, etc.

You have also brought up China and India, which are vast and growing markets for cellphones; these markets, to the extent they eventually generate wealthier and more free-spending consumers, may eventually evidence huge and disproportionate demand for cellphones and non-keyboard computers; the Indian masses are, after all, largely illiterate, and the native languages of China are ideographic and thus ill-adapted for keyboarding.

We, however, live among a majority English-speaking community that is to a great extent literate; this community has tendrils in all corners of the world. The literate English-speaking community is responsible for most of the good things that have happened in the world in recent centuries. Literacy is, by and large, a good thing, providing as it does an efficient mechanism for the storage and transmission of wisdom and useful knowledge. Computers, those with keyboards, faciliate literacy and literate endeavors due to their enablement of text generation and communication by ordinary people. Ordinary people have heretofore been limited to an extent in text generation and communication by the lack of portability of their computers. There is a syllogism implicit in the foregoing, but I won't draw it explicitly since it will only serve to weary you if the implications are not already evident. It's worth reiterating, though, that keyboards are by and large a good thing. It's too bad they tend to take up some space, but we haven't made the best use of them yet since technology shrinkage hasn't run its course.

Oral culture was a valuable precedent to literate culture and still has valuable attributes as a component of literate culture. Passive consumption of mass media, the pattern that we, mere casual observers, might tend to associate with much of what has been called "consumer electronics", has been widely and resoundingly criticized due to obvious faults, limitations, and negative effects. Literate culture overlaps to a certain extent with mass media, which at least to some extent must exploit and recycle culture's intelligent production...its sources are otherwise limited to nature or to its endogenous intelligent production, which is evidently quite limited if we are to judge by the bulk of the product. Literate culture carries an aspect of healthy activity for its individual participants that is superior to the passive-consumption or reactive roles that typify, for example, TV-watching and fast-twitch videogame playing. This healthy activity redounds to the society that experiences literate individuals as well.

Let's have technology that makes for more of the good stuff. That doesn't mean we don't get to have our cellphones, but there's no need to cut off our fingers to spite our face.
 

SomeName,

Your preconceptions and prejudices are frightening. As are the conclusions you draw from "facts" not in evidence. And your implication that porn is the prevalent preoccupation of the owners of small, hand held units is, aside from being ludicrously incorrect, well, lets not go there....

I made no comparison between ordinary cell phones and computers, you did. I simply pointed out that the current major portable technology is the cell phone, and that is the technology that is shaping the expectations and requirements of a vastly larger number of people than are currently interested in Handtops and like devices.

Since we were talking about a consumer electronics device type Handtop, the entire point of this blog, then it is self evident that limiting the comparison to these devices is not only not misleading, but the heart of the matter. Should you wish to widen the field of discussion to include all portable computers, that invalidates you point entirely, as these devices already exist and are commonly available, and have not been adopted as "consumer electronics" devices, unless you wish to widen that definition as well.

Since I was under the impression that your main aim was to enlighten the "intellectually disadvantaged" masses, I would have thought that you would be delighted at the opportunity to address two such wide audiences as India and China. Obviously not.

I take issue with your statement that "The literate English-speaking community is responsible for most of the good things that have happened in the world in recent centuries", and I am a born a bred Scot who were arguably responsible for a number of the more important inventions of the last few hundred years. However, the Italians, the French, the Germans, the Japanese, the Chinese, the Koreans and a whole lot more have all made significant and meaningful contributions to the sum total of human knowledge in the same time frame. To claim responsibility for the advancement of human knowledge for a single language group is not just insulting to all other language groups, it is incorrect and bigoted.

I agree that literacy is by and large a good thing, but it has nothing what so ever to do with the type of keyboard/lack of keyboard on a future pocket sized computer, just as it has nothing what so ever to do with the amount of bird droppings on the South Atlantic Islands in a give year.

There is nothing what so ever in the suggestions made by people contributing to this blog to exclude the use of a large screen and touch type keyboard with the conceptual device, it is the inclusion of such in a device that must by definition be portable that is illogical.

Literate culture is an ever evolving thing, and is not dependent on any particular type of device. The latest studies indicate strongly that the TV watching, video gaming society you are so critical off has better attention spans, and more in depth knowledge than previous generations and the current generation of non TV watching, video game playing people. So why not help to spread that to the rest of the population? As with so much else about the electronic media and computers, much is assumed by a whole lot of people, when in fact, when the trouble is taken to actually research the situation, the vast majority of those assumptions are proven to be false.

If you had bothered to read the initial blog, you would have seen that it does not suggest the exclusion of any type of technology, but the creation of new types of technology to include more people in the fold. How you can equate this to cutting of ones fingers to spite ones face I am not sure!
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Just two points and one pointer:

1) I have never seen anyone use a "touch type" keyboard while holding it in their hand (much less on top of a hand) - this is about Handtops, isn`t it?
I have tried to balance a laptop on one hand while trying to type with the other - not what I"d call a "touch type" experience!
Must I have a flat, horizontal surface in order to use my portable?

2) I have not found a "touch type" keyboard that will fit comfortably in my pocket. I have tried folding keyboards and roll-up keyboards. The closest I have come is the FrogPad.

Michael Mace posted an interesting market analysis on his blog ( link ) a while ago. I don"t necessarily agree with all his conclusions, but I recommend it.
[Michael was former Chief Competitive Officer and VP of Product Planning at Palm, VP of Strategic Marketing at PalmSource, director of Mac Platform Marketing at Apple]

Hi GenM,

Very interesting article. I think that, from his perspective viewing what was available at the time, he might have had a point, but things have moved on, so his conclusion about a convergence device may no longer be so valid.

Thanks for the thoughtful input as always.
Recent Blog: Performance Capped  

GD - I also have issues with Michael`s conclusions about a convergence device. However, his market segmentation provides a lot to think about.
FYI - the analysis is only a couple of months old (Jan, 2007)! But our opinions about his conclusions points to how Palm missed the evolution of the PDA market on his watch.

Hi GenM,

Sad for Palm. I think they missed the boat by not seeing the opportunities more than anything else. At one point they looked as though they might be the company to point the way to greater things.
Recent Blog: Performance Capped  

It's been my experience that general purpose devices eventually overtake specialized devices every time. The specialized device enjoys significant market share until improvements in system performance (hardware and software) allow general purpose systems to overtake it. The handwritting was on the wall, but Palm did not see it.

I have just re-read the article. Again, I get the feeling that, while he is correct as regards smart phones, he is missing the point.

Phone manufacturers would seem to have a blinkered attitude to features, probably due to the limited nature of the Hardware and OS they work with. They look at adding features in the same way a car manufacturer looks at adding new models (he used the car analogy first this time).

Laptop computers are more and more using general purpose hardware, with a general purpose OS(s). Consequently, adding new features for the computer user is often as simple as loading a new bit of software, or attaching a new auxiliary device to their machine. This in turn creates an attitude of "I can get it to do what I want it to do" with these machines, not at all the same thing felt by smart phone users. Smart phone users have to choose the phone they want based on the feature set, and if they want different features, need to buy another phone.

Technology is rapidly getting to the point, if it has not already got there, where the same general purpose approach used at present on laptops could be used on cell phones. Buy a basic unit, load the software you need to make it do what you want it to do, and if you need a different feature set in the future, just load that software as well.

As a WM5 device user, I would really like to have this type of flexibility on my phone. The OQO has this type of flexibility, but lacks the built in communications capabilities (and battery life). Instead of trying to upgrade the already stretched smart phone and OS, why not just add the Phone capability to a Handtop? (And here I think is where we started of in the first place).
Recent Blog: Performance Capped  

Agreed. However, I would tend to blame the mobile phone operators (especially here in the US) for today's approach to cell/smart phones. The manufacturers can only sell what the operators want to sell (if they want the subsidy). At least the OQO 02 has cellular service [they will get HSDPA for you - eventually!].

Can't wait for the HSDPA, that will be the clincher for a Model 02.
Recent Blog: Performance Capped  

Right now I believe we are at the point now where a true handheld computer can be a reality via the UMPC technology. Devices like the OQO and others have shown it possible for the technology to provide full desktop OS in your pocket. The only problem now is nobody has provided a good interface. What they should do is look at successful designs of the past such as the Psion 5mx and Jornada 720/728 They represented the handhelds and in 98/99 they sold over 2.3 million per year and had a strong growth rate until MS abandoned the OS to create the Pocket PC OS.

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